After you complete your order, we get busy hand making your product. (About Us) Then, we’ll ship it within 14 days of your order, usually earlier.
Troupe ships everything via USPS.
No, Troupe jewelry is always nickel and lead free.
Each piece of jewelry is processed with a polymer coating or in the case of our sterling silver, an added layer of rhodium to help prevent scratching and tarnishing.
Take care to keep your jewelry away from chemicals, sprays and perfumes. Never wear in the shower and remove while washing. Use a soft cloth to remove smudges and fingerprints. When not being worn, keep your jewelry in the pouch provided to deter oxidation.
As soon as your order is placed, we start the manufacturing process; so unfortunately, we cannot process a cancellation. If, for any reason, you are not satisfied with your order within 30 days of receiving your order, please contact email@example.com and we’ll be more than happy to make things right.
In the URL bar type: chrome://gpu Look for “WebGL”. If you do not see the words “Hardware Accelerated” next to WebGL, do as follows: Type chrome://flags into the URL bar. The first flag should be Override software rendering list. Click “Enable”. That should fix the problem. To see if its fixed, again type chrome://gpu Look for “WebGL”. You should now see “Hardware Accelerated” and you are all set. If for some reason, its still not working, we’d suggest trying the Fire Fox browser.
We’d LOVE to hear from you. Reach out to us at firstname.lastname@example.org.